Staff Augmentation

Need Some Extra Help With That IT Project? Your One Source Team Is There to Help When You Need It

Small and mid-sized businesses today need to make the most of their technology while keeping their IT costs affordable. You probably have an internal IT staff that is reliable and knowledgeable, but it’s easy for a small team to get overworked. Your business needs to be able to keep up with changes in information technology and industry-specific compliance requirements, and time can be of the essence when your business is on the line.

That’s why One Source IT offers IT Staff Augmentation services to help back you up when you need it. Our team of experts is ready to come to your aid when you need extra help with your IT, and we make sure you get the quick and efficient benefit of our collected years of experience. Call us at (800) 875-_8843 or send an email to [email protected] to learn more.

Businesses like yours sometimes need some extra help with their information technology, whether it’s for:

  • Specific project assistance
  • Part-time onsite support
  • Covering IT staff vacation or sick leave
  • Coverage during a loss/hiring transition
  • Or specialized help for a unique IT issue

Your One Source team is ready to help you when you need us! Keeping a backup IT staff available frees your internal staff to focus on the important IT issues you need to deal with while knowing they can get the support they need when it’s most critical. We ensure that your business will receive:

  • A backup IT team with a vast wealth of knowledge and experience gained from years of supporting businesses like yours.
  • An initial assessment of your IT systems so we can ensure our team is familiar with your IT needs and can provide seamless backup support.
  • Regular audits of your IT systems to ensure our team stays up to date on your changing needs and capabilities.
  • Discounted hourly rates for IT project assistance or participation with your internal IT personnel.
  • Access to emergency IT support during regular business hours, available at our standard hourly rates.
  • Backup support from our Help Desk staff to assist your employees when your own internal IT staff needs to focus on other operations.
  • 24/7 remote monitoring of your critical systems, with full access for your internal IT staff, so you always have someone ensuring your systems are functioning as they should, and IT issues are caught right away.
  • A Master Service Agreement (MSA) kept on file, listing out: prepared non-disclosure agreement, service pricing, and standard working relationship documentation.

Plus you can access One Source’s wide range of IT services and solutions for your internal IT staff to leverage when they need them. When you partner with your One Source team, you can rest assured knowing that you’ll have fewer IT disruptions, and your internal IT staff can focus on ensuring your technology is serving your business goals.

To learn more about what we can do for you, schedule a free no-obligation review of your business’s IT by calling us at (800) 875-_8843 or emailing us at [email protected].

One Source IT is a part of One Source Imaging Solutions, Inc., a wholly owned subsidiary of Kyocera Mita America that has been serving Washington, DC., New Jersey, Delaware, Baltimore, Northern Virginia, and Pennsylvania since 1992.

In the world of technology, many services are migrating and colliding. The world of document management, telephony, and IT services are merging to provide customers’ technology under one roof. Our leadership team has more than 75 years of service experience in the IT industry.

We’re more than your source for computer repair. We’re your One Source for everything related to information technology, and when you partner with us, your goals become our own.

Who We Help

  • 1(800) 875-_8843
  • 5020 Campbell Blvd.
    Baltimore, MD 21236