Every business needs IT support.
But how can you afford support that’s actually effective?
Enterprises might have the funds to staff an in-house IT department with top-tier talent, but SMBs are often limited by a more modest budget and find themselves stuck choosing between inexperienced and ineffective support or no support at all (until something is broken, at least).
The managed IT services provided by KYOCERA Intelligence provide SMBs with a third, more attractive option. You’ll have the best of both worlds: the proactive support you need to prevent problems instead of dealing with damage that’s already been done, and support you can actually afford.
Here are 5 specific reasons why managed services are your best option for IT support:
- Better Than Break/Fix
The break/fix approach will really cost you in the long run.
What’s break/fix? It’s the way most businesses used to deal with IT problems, and (unfortunately) it’s the method a lot of modern-day businesses still choose to use. It means that you forgo any kind of ongoing IT support and just pay someone to come in and fix equipment when it breaks.
You will indeed see some short-term savings with this method, but those savings will soon be offset and then some by the costs of hardware failure, online security breaches, and other disasters brought on by neglecting your IT infrastructure.
- Catch Problems Before They Do Any Damage
Like we said in the previous section, the break/fix approach will cost you.
How much, you ask?
Well, allow us to run a few numbers by you: over 300 million new pieces of malware were created in 2014. What’s even scarier than that figure is that it only takes one piece of malware to cost you millions. You’ll be paying an average of $150 per compromised file to recover from data loss, and thousands of files are compromised in the average attack, so you’re likely looking at six or seven figures to recover from just a single online security breach.
KYOCERA Intelligence knows how to prevent unauthorized access. We’ll regularly assess your network to find and fix any weaknesses before they’re exploited by cybercriminals.
- Less Downtime, More Revenue
Managed IT services do more than just prevent disaster.
They also help your bottom line by reducing downtime, which gives your employees more time to work, which means you’ll have a more productive workforce that has an easier time meeting (and even exceeding) your revenue goals.
KYOCERA Intelligence will keep track of your equipment and upgrade or replace outdated hardware before it fails, so you won’t have to deal with any productivity and revenue-killing downtime.
- More Affordable Than In-House IT Solutions
When talking about the advantages of managed services, it’s impossible not to mention the cost.
An in-house IT solution is expensive. It’ll cost you $50,000/year to hire low-level workers and $75,000 – $100,000/year if you want more experienced IT talent, and you’ll need a handful of in-house workers to get the proactive support you need to prevent disaster and jumpstart productivity.
KYOCERA Intelligence can take over all the responsibilities (network security, equipment maintenance and optimization, disaster recovery/business continuity, cloud migration, etc.) you’d get with your own IT department at a predictable flat rate that’s more affordable than hiring just a single in-house worker.
- Help You Plan for the Future
The average CIO makes $150,000/year.
Most SMBs can’t afford to add a six figure salary to their payroll.
With KYOCERA Intelligence, you don’t have to. Not only do we deal with your day-to-day IT needs, we’ll take over the role of a CIO and provide the expert consulting you need to plan for the future as well.
That means we’re not going to bother you with the usual jargon. No, unlike a lot of IT guys out there, we understand that you don’t have to hear and probably don’t really care about how technology works exactly. You just want to know what technology can do for your business.
So let’s get right down to business value, shall we?
What are your long-term goals? Where do you see yourself in 5 or 10 years? We’ll break down what technology can do for you in terms someone with little to no experience in IT can understand, and we’ll stick with you every step of the way to show you how smart investments in IT will help you accommodate growth and reach your long-term goals.
Contact us at (800) 875- or 8843ITsolutions@osisit.com for more information about our preventative maintenance, virtual CIO, and other IT services.