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Questions to Ask When Outsourcing Your Manufacturing IT Services?

 

Getting the right IT means the difference between just getting by and thriving.

manufacturing IT support
We know it can be hard to find the right company to outsource your businesses IT, but we also know it’s not impossible.

Asking the right questions will give you the proper knowledge to pick the best IT to fit your needs. So what should you be looking for when it’s time for your manufacturing company to start outsourcing IT? We recommend asking these crucial questions.

  • Will your services meet our industry needs?

Don’t just accept basic, generic services. Ensure that the outsourced IT company you’re talking to understands your needs. We provide technology specifically geared towards making manufacturing work easier and more effective. We provide your business with tools and solutions to streamline tasks, increase productivity and guarantee you get a fantastic return for your technology investment.

  • Do you understand compliance requirements?

Every industry has unique compliance requirements to keep secure data safe and ensure clients are always protected. You need to make sure your IT company understands compliance and is ready to ensure your technology is always up-to-par.

  • Do you prevent system downtime?

Downtime is bad news. It leads to decreased productivity, diminished trust with clients and lost wages. Significant downtime could mean the end of your business – so make sure your IT team is dedicated to catching and resolving any system issues before they lead to downtime.

  • What isn’t covered in your support contract?

Are important installations and upgrades going to cost you extra? How much will you need to invest for services that may be crucial to you which aren’t covered? Find out exactly what’s included in your contract and what’s being left out.

When you’re looking for the best IT support, knowing the right questions to ask will ensure you find the best match for your manufacturing technology needs.

To get setup with an IT team that will answer all of your questions and back them up with effective results, contact One Source Imaging Solutions at ITsolutions@osisit.com or by phone at (800) 875--8843 .