Define the processes that bring the best ROI for your business. Develop your standard operating procedures (SOPs) and put these processes in place. Next, measure them with Key Performance Indicators (KPIs).
Measure your employees’ performance on a daily basis to make sure they’re hitting their benchmarks. Ensure that your employees understand how they’re being measured. They must also understand how what they do contributes to ROI.
As the CEO you must stay out of the day-to-day management. This is what your managers are for. Remember, your job is to develop the purpose and instill it in your people. Entrepreneurs aren’t good with processes. Hire a COO to do this. Get out of the mindset that you can’t afford this. There are many resources available. Then use the ROI >SOP>KPI Process to scale your business for growth.